Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We simply pass along what it costs us to ship a bird. The shipping cost is what the airlines charge. Other costs include a pet carrier $25-$65.  In addition a Vet Health Certificate may be required by some airlines ($35). Approximately, shipping will cost $150 and at most $250. Most at times we pay for all these cost ourselves.

What do you feed your birds?

The young babies that are being handfed receive a special diet that we mix ourselves.  As the babies start to wean, they are provided the same diet our breeder birds get which is a mix of 25% pellets (Polly Treasure Parrot Paradise pellets (many colors)), 40% seeds and 35% fruits and vegetables (we mix it ourselves). We try to introduce the babies to many different foods, in an effort to get them to start eating on their own and for the nutritional balance this provides. We believe that parrots are very intelligent creatures with a highly developed taste.  We have found from personal experience that the more variety you can provide the healthier your bird will be. It is for this reason that we do not feed only pellets. Below is a list of some of the fruits and vegetables your bird will most likely have tried before you get it from Heaven Parrots:

Fruits: apples, oranges, bananas, melons, grapes, pears, kiwi

Vegetables: corn, beans, peas, carrots (cooked slightly in microwave. soft but crunchy), yams (cooked the same as carrots), broccoli, spinach (fresh), kale, mustard greens, bell peppers, potatoes (cooked or mashed).

Rice, Pastas, Grains : long grain rice, noodles, 12 bean soup (we just cook it up and then drain it) , bread (they like this, we just give them small pieces now and then)

Proteins: cooked eggs, cooked chicken.

Our four favorite vegetables to feed our birds are: Yams, Carrots, Broccoli and Spinach

Is there anything my bird should not eat?

Harmful Plants (first source): Amaryllis–bulbs, American Yew, Avocado, Azalea-leaves, Balsam Pear – seeds, outer rind of fruit, Baneberry – berries, root, Bird of Paradise – seeds, Black Locust – bark, sprouts, foliage, Blue-green Algae – some forms toxic , Boxwood – leaves, stems, Buckthorn – fruit, bark, Buttercup – sap, bulbs, Caladium – leaves, Calla Lily – leaves, Castor Bean – also castor oil, leaves, Chalice Vine/Trumpet vine, Christmas Candle – sap, Clematis/Virginia Bower, Coral Plant – seeds, Cowslip/Marsh Marigold, Daffodil – bulbs, Daphne – berries, Datura – berries, Deadly Amanita, Death Camas, Delphinium, Deffenbachia/Dumb Cane – leaves, Eggplant – fruit,
Elephants Ear/Taro – leaves, stem, English Ivy berries, leaves, English Yew, False Henbane
Fly Agaric Mushroom – Deadly Amanita, Foxglove – leaves, seeds, Golden Chain/Laburnum
Hemlock – also water the plant is in, Henbane – seeds, Holly – berries, Horse Chestnut/Buckeye – nuts, twigs, Hyacinth – bulbs, Hydrangea – flower bud, Indian Turnip/Jack-in-Pulpit
Iris/Blue Flag – bulbs, Jack-in-the-Pulpit, Japanese Yew – needles, seeds, Java Bean – Lima bean – uncooked, Juniper – needles, stems, berries, Lantana – immature berries, Larkspur, Locoweed
Lords and Ladies/Cuckoopint, Marijuana/Hemp – leaves etc.


How long do the birds take to wean?

Weaning time varies by parrot species and also depends on how much experience the person has that is doing the hand feeding.  For most cockatoos expect 4 months, this also applies to the large macaws. We wean our Greys and Eclectus around 100 days. One of the biggest mistakes you can make is weaning a baby too early, so we take our time and allow the babies to tell us when they are ready.

Is shipping hard on the birds?

It has been our experience that shipping is not hard on the birds. Our parrots are exposed to a wide variety of things while being raised in our nursery and home. As far as they are concerned, it is perfectly normal for them to get on an airplane on the 60-100th day of their life and go for a trip. About the only sign of any stress is sometimes on the post ship veterinarian exam, there is a slightly elevated growth of gram negative bacteria but this is a fairly normal reaction to being shipped. When they get to their new homes, sometimes it takes them a day or two to settle in.  Most of our customers tell us that their new pet bird steps out of the shipping container and acts right at home. Some even fall asleep in their new owners arms on the way home from the airport.

How do you ship birds?

We ship all our birds via a pet airlines or cargo service so that they are properly taken care of. They are shipped in either wooden carriers or plastic pet kennels. They ride in a special climate controlled and pressurized compartment on the plane. They are not shipped in the same compartment as the passenger luggage. We use the airlines because it is the fastest way to transport the birds worldwide. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason we also look for the shortest route and always schedule direct flights if possible.

Do you ship out of the country?

We ship worldwide. Although few people are willing to pay for the extra costs involved.


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